Donor Experience Summit London

DXS is a chance to step back from the day-to-day and really listen and learn. As a UK-based charity looking to grow international engagement and income, hearing directly from global peers is invaluable. I want to understand what’s working and how we can adapt it for our supporters. It’s a rare opportunity to gather ideas we can put into practice quickly.

This felt like an elite level of event. Not only the attention to detail and the unbelievable organisation but also the content. I often go to conferences where I end up a bit glazed because its old news, or nothing interesting. This was another level. I felt more insecure about looking after my notepad rather than my passport as I think the notepad has more value to it since this Summit!

DXS gives under-resourced digital teams a place to swap what works and reality-check big expectations. The magic is direct, immersive time with the folks building the platform your donations rely on—three days to ask hard questions, influence roadmaps, and go deep. You leave with clarity, connections, and actionable next steps.