Agenda

Tuesday, March 24, 2026
3:00 PM - 6:00 PM
Arrivals and Hotel Check-in

 

Your room will be ready and waiting at One Hundred Shoreditch. Arrive, check in, and take a moment to settle before we gather for dinner. Refresh, explore the neighborhood, or unwind downstairs - we’ve designed the experience so you can ease into the Summit at your own pace.

6:00 PM
Summit Welcome Dinner at Lina Stores

 

After you’ve checked in and settled at One Hundred Shoreditch, join us just five minutes away to officially kick off DXS London.

 

We’ll open the Summit with a warm welcome, crafted cocktails, thoughtful introductions, and an evening designed to connect you with fellow leaders before the working sessions begin. Over dinner at Lina Stores (known for its vibrant Italian hospitality and elevated menu) you’ll get a preview of the next 1.5 days together in Shoreditch: what we’ll explore, who you’ll hear from, and how to make the most of the experience.

Wednesday, March 25, 2026
9:30 AM
Summit Check-In at Soho House, Shoreditch

 

Just a short walk from One Hundred Shoreditch, Soho House Shoreditch sets the stage for our Summit day. Arrive, check in, and ease into the morning with coffee, breakfast bites, and familiar faces. Take your seat, meet fellow leaders, and settle in before we begin a full day of sessions. This your moment to connect, caffeinate, and prepare for the day ahead.

10:00 AM
Trust in the Digital Age: Why Experience Now Defines Institutions


Opening Keynote Conversation featuring Lee Fulmer, McKinsey & Co, Open UK, Former independent chair of the Bank of England's Reporting and Data Standards Transformation Board
 

10:45 AM
Financing the Future of Nonprofits

 

Featuring Jayne George, Chief Fundraising and Communications Officer (RNLI); Joy Sicilia Oliveros, Chief Finance Officer (Hope for Justice); Sarah Davies, Chief Finance Officer (RNLI)

Too often, nonprofit finance is framed around restraint: cost-cutting, overhead scrutiny, and doing more with less. But the most ambitious missions require capital strategies that fuel growth, innovation, and long-term impact. This all-women panel gathers forward-thinking CFOs and financial innovators to explore bold new approaches to capital allocation in the nonprofit sector. From impact investing to unrestricted giving and inventive financing models, we’ll look at how nonprofits can build financial approaches that unlock scale and mission delivery, not restrict it.

11:30 AM
The Halo Effect: Face to Face is your donor experience

 

Featuring Gill Marshall, Global F2F Fundraising Specialist at Amnesty International 
 

Face-to-face fundraising is often measured as a cost per acquisition channel. But in reality, it also: builds trust creates, emotional connection, drives brand awareness and influences giving across other channels. This session explores how we can better understand the full value of F2F across brand, experience, and long-term revenue

 

12:00 PM
WHY GIVE A SH*T? | Trust, storytelling, and belief in the Age of Intelligence

 

Featuring Sam MacDonnell, Agency Director and Jen Speirs, Chief Creative Officer of Droga5

Join Droga5, the globally renowned creative agency behind some of the most culturally impactful campaigns of the past decade, for a future-focused Idea Lab on the evolution of storytelling. As algorithms, creators, and AI redefine how stories are discovered and shared, we’ll explore what it takes for nonprofits to break through, build trust, and inspire meaningful donor connection in this new era.

12:30 PM
Lunch at Soho House
 
2:00 PM
The Behavioral Science of Generosity - Nudges, Friction, and the Design of Giving


Featuring Monica Wills Silva, Director of International Programmes, Behavioural Insights Team; Therese Wynn-Davies, Digital Fundraising Manager, CAFOD; Dean Gillespie, Lead - Fundraising Development and Marketing Growth, International Justice Mission

This session will explore the science behind why people give, why they hesitate, and what nonprofits can do to design for "yes". From the psychology of reciprocity and knowing how to "cancel" to the role of timing, emotion, and friction, this session will reveal how small changes in experience can lead to major gains in generosity. Whether you're optimizing your own donation form or rethinking your entire stewardship program, this session will make the science of generosity practical and actionable to enable better donor journey design.
 

2:30 PM
Managing Up: Leading Boards Through Growth and Change


Featuring Julie Weston, Board Trustee, MSF

One of the hardest parts of executive leadership in nonprofits isn’t just setting strategy but bringing Boards along through uncertainty, innovation, and change, while also managing the weight of leadership itself. This conversation will explore how leaders can communicate strategy more effectively to Boards manage expectations in difficult or volatile environments,  frame digital investment and innovation responsibly, and manage up effectively with lived experience and examples from Julie Weston.

3:15 PM
The Power of Partnership - How Brand Collabs Drive Fundraising


Featuring Lucy Casey, Strategy Director at Open Creates, formerly UNICEF; Nick Cooke, Intellectual Property (IP) Expert; Joe Duggan, Head of Comms & Digital, National Youth Theatre

Brand partnerships today are more than marketing; they’re cultural moments that capture attention, expand reach, and unlock new donor audiences. This session explores how collaborations between organizations like UNICEF and the National Youth Theatre are redefining cross-generational engagement while delivering strong fundraising results. We’ll unpack how to strategically activate partnerships and IP to deepen connection, extend visibility, and shape meaningful cultural impact.

 

4:00 PM
Governing the Machine: How to Navigate the Risks of AI and Unlock Its True Potential

 

Dr. Paul Dongha, Head of Responsible AI & Governance Expert, NatWest Group

4:30 PM
Closing Remarks
 
5:00 PM
DXS Closing Reception at The Boundary

 

 

Thursday, March 26, 2026
Departures & Hotel Check-Out

Your room is yours until Thursday at 11:00 AM.

Take the morning at your own pace - enjoy breakfast, revisit your notes, or step out for a quiet walk through Shoreditch before returning to the rhythm of travel and meetings. We hope you leave rested, reconnected, and equipped with practical insight to carry forward.